Why Clients Love Logical
We've asked clients through the years why they choose Logical over our competitors. Here are five factors that were mentioned consistently:
- We will hit the ground running. You will be surprised at how little support we require from your team. We pride ourselves on needing minimal ramp-up time, even when using new tools or working in complex organizations.
- We are generalists in a world of specialists. Our clients love that they can call on us for all kinds of crazy projects, and we will use our flexible but proven methodologies to ensure our success. Our work spans many industries and we work with many different types of deliverables. Sometimes we get questioned on our generalist philosophy by people who believe they need a writer who is a Subject Matter Expert (SME). We have rarely found that to be necessary. You have already invested significantly in the knowledge of your SMEs. Rather than investing in the ramp up of another SME, perhaps you just need someone who knows how to efficiently extract and document your team's knowledge.
- We meet our schedule commitments. We hit each scheduled milestone throughout a project so our effort isn't backloaded into the final days. Because our deliverables may fall late in a larger project, we don't have room to slide our dates even if the critical dependencies on which our work relies run behind. No matter what happens, we continue plodding toward the finish line.
- We strive to deliver consistent quality throughout our projects. Did you ever notice that sometimes when reading a book, the chapters in the back are sloppier than early chapters? You may find typos and less precise language, for instance. One factor that contributes to this phenomenon is improper pacing: working too slow in the beginning of a project with the false belief that lost ground will be made up later. Even our largest projects have consistent quality throughout. It's one of our hallmarks.