Logical Writing Solutions, Inc.

Consultant Qualifications

Ann Pavkovic Grove

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• Role: Project Manager, Technical Writer, Trainer.
• Location: Between Harrisburg, PA, and Baltimore, MD.
• Experience: 20+ years of writing and training.
• Subject Matter Strengths: Finance, accounting, marketing, field sales, point of sale (POS), customer relationship management (CRM), supply chain management, human resources, network administration, security, civil engineering, and Sarbanes-Oxley.
• Education: B.A., Mass Communications, concentration in journalism, Bloomsburg University. Additional studies in advanced math and science at Lafayette College and Villanova University.
• Professional Development: Certified in Information Mapping: Developing Procedures, Policies and Documentation, a method used to efficiently analyze, organize, and present technical information. Continuing education in project management, single sourcing, and all other issues related to training and documentation.  
• Professional Activities: Member, Society for Technical Communication (2/2000 to present). President, STC's Susquehanna Valley Chapter (2008 to present). Member, Technology Council of Central Pennsylvania.
  

Dennis Owen

• Role: Technical Writer, Grant Writer, Project Engineer.
  
• Location: Harrisburg, PA.
  
• Experience: 20 years in scientific, engineering, and manufacturing disciplines as well as general business writing.
• Subject Matter Strengths: emergency services, nuclear energy, electricity, manufacturing, chemistry, nanotechnology, electronics, and engineering (civil, structural, environmental, and chemical). 
• Education: B.S., Chemistry, California State University. Graduate courses, Chemical and Nuclear Engineering, University of Idaho.
  

Michael Lujan

• Role: Technical Writer for highly technical audiences.
  
• Location: Avilla Beach, CA.
• Experience: 20+ years writing programmer's guides, API documentation, macro libraries, administrator's guides, online help, and installation manuals using tools including FrameMaker, Visio, and Arbortext Publishing.
  
• Subject Matter Strengths:  easy grasp of tools used by programmers, database managers, and network administrators on a variety of platforms. Also, industry strengths in telecommunications, networking, semiconductors, microelectronics, enterprise business systems, and manufacturing.
• Education:  B.A., English, San Jose State University. Graduate courses, English, San Jose University. Also studied aeronautical operations at San Jose.
• Professional Activites:  Member, Society for Technical Communication (almost continuously since 1995). Board member, STC's San Luis Obispo Chapter (several years since 2002). Guest lecturer on technical communication and job hunting, Cal Poly and De Anza College. Presenter on collaboration, various organizations.
  

Cindy Shaler

• Role: Technical and Medical Writer
• Location: State College, PA.
  
• Experience: 20+ years of medical and technical writing, using tools including FrameMaker.
  
• Recent Awards:  2008, Society for Technical Communication Award of Distinction, Technical Publication category, for a user guide she wrote for an insulin monitoring and delivery device.  2008, STC Boston's Best of Show for the same publication. 2007, Judge George Boal Education Award for a conservancy's history brochure.
  
• Education:  B.A., English, Vassar College. Continuing education in information design, communications technology, publication procedures and management, and illustration.

Dot Olonovich

• Role:Writer, Tester.
• Location: Central Pennsylvania.
  
• Experience: Eight years of writing and presenting.
• Subject Matter Strengths: Finance, Accounting, Accounts Receivable, Accounts Payable, Purchasing, and Insurance.
• Education: B.A., Accounting, Moravian College.
• Professional Development: Certified in Information Mapping: Developing Procedures, Policies and Documentation. Continuing education in leadership, project management, Sarbanes-Oxley, writing for the internet, and grant writing.