About Ann Grove
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- Role: Project Manager, Business Analyst, Technical Communicator, Trainer.
- Location: Between Harrisburg, PA, and Baltimore, MD.
- Experience: 20+ years of writing and training.
- Subject Matter Strengths: Finance, accounting, marketing, field sales, point of sale (POS), customer relationship management (CRM), supply chain management, human resources, network administration, security, civil engineering, and Sarbanes-Oxley.
- Education: B.A., Mass Communications, concentration in journalism, Bloomsburg University. Additional studies in advanced math and science at Lafayette College and Villanova University.
- Professional Development: Certified in Information Mapping: Developing Procedures, Policies and Documentation, a method used to efficiently analyze, organize, and present technical information. Continuing education in project management, single sourcing, and all other issues related to training and documentation.
- Professional Activities: Member, Society for Technical Communication
(2/2000 to present); chapter memberships, New York City and Philly Metro. Member, Technology Council of Central Pennsylvania.